Slow tickets. Support that only shows up once something's already broken. Security you're not fully sure is working. That's what most businesses put up with from an MSP. Fivefold AI is built for the AI era instead: 24/7 AI-augmented support, self-healing infrastructure, and security that thinks ahead. Enterprise-grade outcomes for Australian businesses from 5 to 500 seats, at a fraction of legacy MSP cost.
Flat per-user pricing · Onboarding in under 2 weeks · No lock-in beyond 30 days
Or just pick a time on the calendar
Support, security, and automation designed as one system, with a transparent lifecycle from assessment through to continuous optimisation.
Your whole IT function, run by an AI-native team, with humans on every escalation.
Security designed in, not bolted on. Built on the ACSC Essential Eight.
We don't just run on AI. We deploy it inside your business.
Executive-level guidance without the executive headcount.
Our productized FinOps service. We typically find 15–25% in SaaS savings, guaranteed.
Explore the service →
Waiting on hold, watching a ticket sit in a queue, hoping someone's actually looking at the alerts. Here's what changes when AI handles the repetitive 70% and experienced engineers own the judgment calls.
| Legacy MSP | Fivefold AI | |
|---|---|---|
| First response | Hours in a queue | Minutes, triaged by AI |
| Issue resolution | Manual ticket grind | AI-resolved, human-verified |
| Monitoring | Alerts a human reads | Self-healing automation |
| Pricing | Opaque, per-incident creep | Flat per-user, all-inclusive |
| AI expertise | Bolted on | Built in, and deployed for you |
Our founder's operating record is: leadership roles across six organisations, from Big Four professional services to global scale-ups.
Delivered and measured in our founder's prior roles. The same playbook Fivefold runs for you.
Fivefold AI doesn't have client reviews yet. These are genuine LinkedIn recommendations written for our founder by people who worked with him directly, lightly trimmed for length.
Jayden was an absolute pleasure to work with! He is an incredibly hard working, enthusiastic and knowledgeable individual who always worked to find the perfect solution for the business' needs. The organisation Jayden works for at any point of time should acknowledge the asset they have in him.
Jayden is a knowledgeable and seasoned IT professional with a background in IT service delivery and operations. Having worked with Jayden previously, his ongoing efforts to mature these practices were a testament to his dedication and attention to detail.
I've had the opportunity to work with Jayden and he has exceptional expertise in team management, service delivery and operations management. Jayden is dedicated, self-motivated with positive attitude towards work and would be an asset to any team.
Quotes are genuine recommendations from Jayden's LinkedIn profile, shared with permission. As Fivefold AI clients complete their 90-day guarantee period, their words will appear here too.
Predictable delivery with clear documentation and a transition plan that protects you from day one.
Free 30-minute assessment. We map your environment and show you the first three things we'd automate.
Under two weeks for most environments. Backups and security validated first, controlled cutover.
Monitoring, patching, and remediation move to automation. Response times drop within the first month.
Quarterly vCIO reviews, cost optimisation, and new automations proactively brought to your business.
All plans include onboarding in under two weeks and no lock-in beyond 30 days.
Your first real IT partner, with everything a growing business needs.
Full coverage with advanced security and strategic guidance.
Co-managed muscle for mid-market and internal IT teams.
Legacy MSPs use people to watch dashboards and work ticket queues. We built our operations on AI from the start: automated triage, self-healing remediation, and AI threat detection, with engineers focused on escalations and strategy. You get faster response and resolution at lower cost.
Always. AI handles first response and routine fixes; every escalation, project, and strategy conversation is with an experienced engineer. You'll have a named account lead.
Flat per-user monthly pricing, all-inclusive for your plan tier. No per-incident charges and no surprise project fees for routine work.
Yes. Our Scale plan is designed for co-managed IT. We take monitoring, patching, security, and after-hours; your team keeps what they do best.
Under two weeks for most environments. We run discovery, validate backups and security first, then cut over with a controlled transition plan.
Onshore in Australia. We can align to specific data-sovereignty and compliance requirements.
Book a free 30-minute IT assessment and we'll review your environment and show you the first three things we'd automate.